Conditions
General terms and conditions and customer information
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to all contracts that you conclude with us as a supplier (Ayman
Machantat) via the website lorbeersoap.de. Unless otherwise agreed, the
Inclusion of your own terms and conditions, if any, is objected to.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction
purposes which are predominantly neither related to their commercial nor their independent professional activities
Entrepreneur is any natural or legal person or a person with legal capacity
Partnership which, when concluding a legal transaction, is acting in the exercise of its independent professional or
commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods.
(2) By placing the respective product on our website, we will provide you with a
binding offer to conclude a contract to the terms and conditions specified in the item description
Conditions.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". Using the corresponding button in
You can access the "Shopping Cart" in the navigation bar and make changes there at any time.
After accessing the "Checkout" page and entering your personal data as well as your payment and
Shipping conditions Finally, all order data is displayed again on the order overview page.
If you choose an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay,
Sofort), you will either be taken to the order overview page in our online shop or you
will first be redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selection there.
Enter your data. Finally, you will be taken back to our online shop on the order overview page
directed.
Before submitting your order, you have the opportunity to check all the information again,
change (also via the "back" function of the Internet browser) or cancel the purchase.
By submitting the order via the button "order with payment" you declare legally binding
the acceptance of the offer, whereby the contract is concluded.
(4) Your requests for a quote are non-binding. We will provide you with a
Binding offer in text form (e.g. by e-mail), which you can accept within 5 days.
(5) The processing of the order and transmission of all data related to the conclusion of the contract
The necessary information is sent by email, partly automatically. You must therefore ensure that
the email address you have provided to us is correct, the receipt of emails is technically ensured
and in particular is not prevented by SPAM filters.
§ 3 Right of retention, retention of title
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same
contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) If you are an entrepreneur, the following applies in addition:
a) We retain title to the goods until all claims arising from the
ongoing business relationship. Before the transfer of ownership of the reserved goods, a pledge
or transfer of ownership as security is not permitted.
b) You can resell the goods in the ordinary course of business. In this case, you hereby
all claims in the amount of the invoice amount that arise from the resale to us, we
accept the assignment. You are further authorized to collect the claim. If you
However, if you do not properly meet your payment obligations, we reserve the right to
to move in yourself.
c) If the reserved goods are combined or mixed, we acquire joint ownership of the new item in
Ratio of the invoice value of the reserved goods to the other processed items to the
Time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the
realizable value of our collateral exceeds the claim to be secured by more than 10%. The selection
The security to be released is our responsibility.
§ 4 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious
to check for defects and transport damage and to report any complaints to us and the carrier as soon as possible.
If you do not do so, this will not affect your legal rights
Warranty claims.
(3) If you are an entrepreneur, the following applies, deviating from the above warranty provisions:
a) The quality of the item is determined solely by our own information and the product description of the
Manufacturer as agreed, but not other advertising, public praise and statements by the manufacturer.
b) In the event of defects, we shall provide a warranty by repair or replacement at our discretion.
If the defect cannot be remedied, you can choose to demand a reduction in price or withdraw from the contract.
After a second unsuccessful attempt, the remedy of defects shall be deemed to have failed, unless, in particular,
the nature of the item or the defect or other circumstances indicate otherwise. In the case of
We do not have to bear the increased costs that arise from the delivery of the goods to a
other than the place of performance, unless the transfer is in accordance with the intended use
corresponds to the goods.
c) The warranty period is one year from delivery of the goods. The shortening of the period does not apply:
- damages caused by our negligence resulting from injury to life, body or
Health and other damage caused intentionally or through gross negligence;
- if we fraudulently concealed the defect or provided a guarantee for the quality of the item
have;
- in the case of items which have been used for a building in accordance with their usual use and
caused its defectiveness;
- in the case of statutory recourse claims that you have against us in connection with warranty rights.
§ 5 Choice of law
(1) German law applies. In the case of consumers, this choice of law only applies to the extent that it does not affect the mandatoryprovisions of the law of the country of the consumer’s habitual residence does not
is withdrawn (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
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II. Customer information
1. Identity of the seller
Ayman Machantat
Am Nöllenhof 2
58675 Hemer
Germany
Phone: 023725688441
Email: info@lorbeersoap.de
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform)
available at https://ec.europa.eu/odr.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself and the correction options
are carried out in accordance with the provisions "Conclusion of the contract" of our General
Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1 The contract language is German.
3.2. We do not save the complete contract text. Before submitting the order via the online
shopping cart system, the contract data can be printed out using the browser’s print function or
electronically secured. After we receive the order, the order data, which are legally
information required for distance contracts and the general terms and conditions
sent to you by email.
3.3. For quote requests outside the online shopping cart system, you will receive all contract data within the scope of
of a binding offer in text form, e.g. by email, which you can print out or electronically
can secure.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and payment terms
5.1. The prices and shipping costs stated in the respective offers represent total prices. They
include all price components including all applicable taxes.
5.2. The shipping costs are not included in the purchase price. They are to be paid via an appropriate
designated button on our website or in the respective offer, are in the course of the
The costs are shown separately during the ordering process and are to be borne by you in addition, unless
free shipping is promised.
5.3. The payment methods available to you are listed under a correspondingly labelled button
on our website or in the respective offer.
5.4 Unless otherwise stated for the individual payment methods, the payment claims from the
The contract is immediately due for payment.
6. Delivery conditions
6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found
under a correspondingly designated button on our website or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss and
accidental deterioration of the sold item during shipment only with the handover of the goods to
It is transferred regardless of whether the shipment is insured or uninsured. This does not apply if you
independently a transport company not designated by the contractor or another company responsible for carrying out the
have commissioned a specific person to send the goods.
If you are an entrepreneur, delivery and shipping are at your risk.
7. Statutory liability for defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions
Terms and Conditions (Part I).
These terms and conditions and customer information were prepared by the lawyers of the Händlerbund who specialize in IT law
and are constantly checked for legal compliance. Händlerbund Management AG guarantees
the legal security of the texts and is liable in the event of warnings. For more information, see
at: https://www.haendlerbund.de/agb-service